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Wyke Regis and Lanehouse Medical Practice  Vision Statement 2022

 

“A committed multidisciplinary team who provide joined up, accessible care, with the right people, to meet the whole needs of the patient and support the health needs of the Community.”

 

Wyke Regis and Lanehouse Medical Practice supports a lifelong patient centred approach to care.

The Surgery recognises the workforce challenges across the NHS and chooses to prioritise Continuity of Care appropriately alongside strategies to improve Access to Care for all. As such it embraces a diverse workforce which adds depth and expertise to Primary care.

 

All Staff play a role in the team and take collective responsibility for ensuring best possible care is available.

The surgery maintains an ethos of respect for all staff and adopts a nurturing and supportive environment. Teamwork is valued above all and this drives excellence in care, workforce satisfaction and practice resilience.

 

New ways of working are embraced where patient care and staff welfare will benefit.

The Surgery recognises that new ways of working are needed to adequately meet the demands placed on Primary care. Where these benefit patients or are required to ensure safe care, Wyke Regis and Lanehouse Medical Practice will actively embrace innovative practice.

Dr Rachael Stow, Dr Paul Nicholls, Mrs Ann Klust, August 2022


Summer C-19 Vaccination Programme Dorset

Please see Dorset System Website for all the most up to date information. Click the following link for the press release that has been shared today and uploaded onto our website https://www.dorsethealthcare.nhs.uk/about-us/news-events/press/covids-still-hanging-around-lets-get-jab-done.

  • Programme FAQs

We have updated our FAQs page for the vaccination programme, which can now be accessed from the main landing page. This page is live and will continue to be updated as and when key/common queries are raised.  

  • Mobile Pop-up COVID-19 Vaccination Sites

DHC are currently working to utilise mobile van units we have managed to get hold of and DHC are planning to hold some vaccination clinics from these through August. The offer is planned to be available from first week of August. The sessions will be advertised via social media, practices (if you can) and available for walk-in when timings, frequency and exact locations have been determined. You will notice we have updated our website to show a live map of sites (also available here), areas with a red pin show planned Mobile Van services where locations are TBC and noted on the website are coming soon, more information will be shared when these plans have been finalised.

  • 5-11-year-old second doses

As you know a large part of our summer offer is to 5-11-year-old cohort as they are becoming eligible for their second doses, please utilise the map and table on the website to see where is offering children’s vaccinations.

  • Opted-out, paused, or low activity sites in Summer

Please continue to direct and advise any eligible patients to book at their closest site via the National Booking Service or by calling 119. Please also direct them to the Dorset System Website for all the most up to date information and accessible sites.

  • Spring Booster mop-up programme over Summer

For any new or remaining eligible housebound, care home or immunosuppressed patients, opted-out or paused PCNs should share patient lists that need picking up over July and August to dhc.covidplus@nhs.net – DHC will respond to PCN confirming they will be picking up then contact the patient to book appointment. If housebound or immunosuppressed share patient name, contact telephone number and address (and any other key info), if in Care Home share patient name, Care home contact telephone number and address.


Weymouth and Portland church in action

July 2022-

Keep in Touch is a project brought to you by Refresh- Weymouth and Portland Church in Action, with the aim to connect people with groups, providing
activities to boost health and well-being. Please contact Rosie on 07902217942 or email: keepintouch.weymouth@gmail.com for more information.


If you’ve contacted the practice since March 2022 could you help us by completing a survey on the recent changes we’ve made. Please click on the link below

https://forms.office.com/r/gKn8VdRk3k

We’ve changed the way we work to improve how you access services at the practice. If you’ve contacted us since March 2022, we’d be grateful if you could help us by completing a survey. Please click on the link below.

https://forms.office.com/r/gKn8VdRk3k

A paper copy can be collected from the surgeries if needed.

Thank you.


Digital Volunteers Poster


To provide a safer and more efficient same day service

we are improving the management of suspected

Urinary Tract Infections (UTIs)

 

From 1st June UTI urine samples must be brought to

Lanehouse Surgery between

                      08:00 - 11:30am only

                                                              

  • Please ensure your sample is a “mid-stream” sample

 

  • Samples must be in a yellow urine sample tube only including samples being dropped off on behalf of someone else

 

  • You are welcome to provide a sample at the practice if you do not have a specimen pot at home

 

  • When you call to report symptoms or drop a sample you will be asked to complete a detailed symptom questionnaire via text, telephone or paper copy, this will help guide the clinical team’s assessment

 

  •   If appropriate, you may be sent prescription information through a text message, without the need for a call or appointment


Chesil Locality Parenting Flyer.

https://www.facebook.com/wykeregis.secs/


Experiencing bereavement is difficult at any time.

Please click on this link for support.

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For the most up-to-date COVID-19 information, please visit the Primary Care Network website by clicking here.


Cancer Matters Wessex

Cancer Matters Wessex have recently redesigned their website that gives information, help and advise for people in Dorset, Hampshire and the Isle of Wight for people with a cancer diagnosis and their loved ones. They would like honest feedback about their website including the information available, useability, language etc, to help anyone needing to access the website in the future. Please click here to visit their website and click here to complete the feedback questionnaire. 


Social Prescribing Link Worker

Click here for more information. 


We are not a walk-in centre...

Please click here for information on how we can help you. 


ParentLine

ParentLine is a new text messaging service provided by the Health Visiting team which allows parents and carers of 0-5 year olds to seek advice about their child's health and development via text message. Please click the link below for more information. https://www.dorsethealthcare.nhs.uk/healthvisiting 


Memory Assessment Service

The Memory Assessment Service provides specialist help for residents of Dorset with a memory problem affecting their daily life. They aim to diagnose the cause, offer treatment and advice and direct you to other services that can provide support. Click here for more information 


🌈NHS services in Dorset continue to be under extreme pressure...

If you’re unwell and are unsure about where to go, visit 111.nhs.uk or call 111. Please be patient and choose the right care. Get the right treatment, in the right place, at the right time.
At this very busy time, your 111 call may take a little longer to answer than usual but staff will get to you as quickly as possible. Thank you for your patience.
For ongoing or non-urgent concerns please contact your local pharmacist or GP practice.
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
Thank you for your support.
We’d also like to thank our hard-working teams who are working incredibly hard to care for those in need. 🌈

South Western Ambulance Service

South Western Ambulance Service are experiencing very high demand across the South West. Please only dial 999 in a genuine, life-threatening emergency.🌈


Blood Pressure Machine 

There is now a Blood Pressure Machine in the waiting area at Wyke Regis Surgery. This is available for patients to use to check their blood pressures.


Meet your Primary Care Network Social Prescribing Team...

 Social Prescribing Team


If I die, it will be your fault.

Is just one of the many abusive comments heard by GP reception staff throughout the UK. The Institute of General Practice Management launch their campaign to end all abuse towards general practice staff. 


Worried about shingles?

Click here to find out if you're eligible for the shingles vaccine. 


Make Yourself Heard 

If you or your children are in immediate danger, you should call 999. However, there are many other ways you can access help from specialist services. Please click see the PDF document below, for more information. 

Make Yourself Heard 


e-Consult Information -

Over recent months we have been struggling to cope with the demand we receive daily for our services. Covid has forced us to adapt our ways of working which has led to us triaging the majority of contacts on the day we receive them, something that we have never done before and do not have the capacity to manage long-term. 

Therefore with the authorisation of our CCG we have taken the difficult decision to turn off the ability for patients to send in an eConsult from 6pm on a Friday until 6pm on a Sunday each weekend.  This decision has been made after months of coming into the surgery on a Monday to in excess of 30 eConsults which have been sent over the weekend.  As you will appreciate our normal working hours do not generally give our patients the option to contact us over weekends as there are other services available to patients during this time, from which you can access medical advice, such as 111. 

We thank you for your continued support and understanding. 


Health Coach

We are delighted to announce we have welcomed a Health Coach into our team. Carol works at Wyke Surgery every Thursday afternoon. Carol can help to support patients with long term conditions and carers. Health Coaching helps people to gain and use the knowledge, skills, tools and confidence to become active participants in their care so that they can reach their self-identified health and wellbeing goals. 


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Health News from the BBC and the NHS

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