Latest News

Important Announcement 30/12/21- 

Due to staffing issues, Lanehouse Surgery has been closed since 29/12/21. The Lanehouse Surgery will remain closed tomorrow, 31/12/21. As before, the Chickerell and Wyke Regis sites are open their usual hours. Please be patient and understanding with our staff during this time. We are grateful for your continued support. Please use eConsult for any non-urgent queries. We apologise for any inconvenience caused. 

For the most up-to-date COVID-19 information, please visit the Primary Care Network website by clicking here.

We are currently experiencing issues with our telephone system. Please bear with us during this time. We're working to get this fixed ASAP. If you'd like to contact the surgery for a non-urgent matter please use eConsult via our website. Thank you. -18/11/21

Social Prescribing Link Worker

Click here for more information. 

We are not a walk-in centre...

Please click here for information on how we can help you. 


ParentLine is a new text messaging service provided by the Health Visiting team which allows parents and carers of 0-5 year olds to seek advice about their child's health and development via text message. Please click the link below for more information. 

Important information regarding flu clinic on 30th October 2021.

If you have been invited to a Flu clinic on Saturday 30th October at Budmouth School, please do not attend. Due to a delay in vaccine delivery we will not be able to go ahead and we will contact you in the future when we are able to do our next Clinic. If you have an appointment for your Flu jab on another date please still attend. Apologies for any inconvenience caused.

Urine Samples-

If you have been asked to bring a urine sample to the surgery, where possible, please bring this to the surgery in the morning rather than the afternoon-especially on Fridays. Thank you for your co-operation.

Memory Assessment Service

The Memory Assessment Service provides specialist help for residents of Dorset with a memory problem affecting their daily life. They aim to diagnose the cause, offer treatment and advice and direct you to other services that can provide support. Click here for more information 

๐ŸŒˆNHS services in Dorset continue to be under extreme pressure...

If you’re unwell and are unsure about where to go, visit or call 111. Please be patient and choose the right care. Get the right treatment, in the right place, at the right time.
At this very busy time, your 111 call may take a little longer to answer than usual but staff will get to you as quickly as possible. Thank you for your patience.
For ongoing or non-urgent concerns please contact your local pharmacist or GP practice.
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
Thank you for your support.
We’d also like to thank our hard-working teams who are working incredibly hard to care for those in need. ๐ŸŒˆ

South Western Ambulance Service

South Western Ambulance Service are experiencing very high demand across the South West. Please only dial 999 in a genuine, life-threatening emergency.๐ŸŒˆ

National Shortage of Blood Bottles

Update 21st October 2021- ๐Ÿฉธ Following the national blood bottle shortage, we’re pleased to say we now have a normal stock of blood bottles. However, we are now working through the waiting list of patients awaiting a routine blood test. This means that there may be a delay in you being contacted, but please be assured we will contact you. If you need an urgent blood test, please contact reception.๐Ÿฉธ

Update 8th October 2021- please click here for more information

Changes from 1st September 2021...

Please view our recent newsletter for information about the changes happening on 1st September 2021.

Blood Pressure Machine 

There is now a Blood Pressure Machine in the waiting area at Wyke Regis Surgery. This is available for patients to use to check their blood pressures.

Meet your Primary Care Network Social Prescribing Team...

 Social Prescribing Team

If I die, it will be your fault.

Is just one of the many abusive comments heard by GP reception staff throughout the UK. The Institute of General Practice Management launch their campaign to end all abuse towards general practice staff. 

Worried about shingles?

Click here to find out if you're eligible for the shingles vaccine. 

Make Yourself Heard 

If you or your children are in immediate danger, you should call 999. However, there are many other ways you can access help from specialist services. Please click see the PDF document below, for more information. 

Make Yourself Heard 

e-Consult Information -

Over recent months we have been struggling to cope with the demand we receive daily for our services.  Covid has forced us to adapt our ways of working which has led to us triaging the majority of contacts on the day we receive them, something that we have never done before and do not have the capacity to manage long-term. 

 Therefore with the authorisation of our CCG we have taken the difficult decision to turn off the ability for patients to send in an eConsult from 6pm on a Friday until 6pm on a Sunday each weekend.  This decision has been made after months of coming into the surgery on a Monday to in excess of 30 eConsults which have been sent over the weekend.  As you will appreciate our normal working hours do not generally give our patients the option to contact us over weekends as there are other services available to patients during this time, from which you can access medical advice, such as 111. 

 We thank you for your continued support and understanding. 

Dorset Mind Physical Activity 

 Active in Mind. Please visit the word document for information regarding virtual physical activity classes.

Health Coach

We are delighted to announce we have welcomed a Health Coach into our team. Carol works at Wyke Surgery every Thursday afternoon. Carol can help to support patients with long term conditions and carers. Health Coaching helps people to gain and use the knowledge, skills, tools and confidence to become active participants in their care so that they can reach their self-identified health and wellbeing goals. 


Unfortunately due to the Coronavirus outbreak, the Tuesday Tea Together sessions have been cancelled until further notice. We apologise for the inconvenience but patients are being asked not to attend the surgery unless asked by a member or our Clinical Team. The Friends look forward to seeing you soon.

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Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but itโ€™s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website