Practice Management

Ann Klust, Practice Manager

Ann

Ann will do all she can to help you with any queries or comments about administrative or non-medical aspects of your health care.

Kim Bill, Surgery Manager - Kim oversees the day to day running of the surgery of all staff.

Cathy Scourfield - HR/Complaints lead 

Victoria Hyett and Sam Akin - Triage admin leads 

Sue Seymour - Reception Supervisor 

Maia Carter and Harriet Seale - Secretary/Admin Supervisors 

Administration

Workflow Administrators

Holly Chambers

Elisha Stebbing

Katherine Rupp 

Sarah Eames

Hayley Seymour

We deal with all incoming correspondence, such as letters from patients, clinic letters from hospitals, emails sent to our Practice email accounts and faxes.  It is our job to attach all patient correspondence to your SystmOne patient record and bring to the attention of your GP anything that requires GP action or follow up.

Secretaries


Holly Chambers


Elisha Stebbing 


Katherine Rupp


Sarah Eames


Hayley Seymour



We provide daily secretarial support to our clinical and administrative team members. We also co-ordinate our vasectomy service. We are here to help if you have any problems regarding your E-Referrals or if you have any questions regarding a referral that has been made for you. You can contact us by phone on 01305 782226, option 2. Whenever we cannot take your call immediately, we will endeavour to get back to you at our earliest convenience to answer any queries.

Administrators


Sophie Klust


Sophie provides administrative support to the Management Team, including accounts and premises work and Sophie also forms part of the secretarial and workflow teams. 


  


Teresa Cuff


Teresa is our Long Term Conditions Administrator, she also works with our Practice Champions and the Locality Pharmacist.


 


Bev Watling


Bev summarises all incoming patient records.

Receptionists


Helen Nash


Clare Newell


Vicky Miller


Alisha Gazzini


Rachael Mcnair


Millie Thomas


Lauren Clare



Our receptionists are here to help you.  They will signpost you to the correct physician or administration team and answer any queries you may have. 

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