Practice Management

Ann Klust, Practice Manager


Ann will do all she can to help you with any queries or comments about administrative or non-medical aspects of your health care.

Kim Bill, Surgery Manager - Kim oversees the day to day running of the surgery of all staff.

Cathy Scourfield - HR/Complaints lead 

Victoria Hyett and Sam Akin - Triage admin leads 

Sue Seymour - Reception Supervisor 

Maia Carter and Harriet Seale - Secretary/Admin Supervisors 


Workflow Administrators

Holly Chambers

Elisha Stebbing

Katherine Rupp 

Sarah Eames

Hayley Seymour

We deal with all incoming correspondence, such as letters from patients, clinic letters from hospitals, emails sent to our Practice email accounts and faxes.  It is our job to attach all patient correspondence to your SystmOne patient record and bring to the attention of your GP anything that requires GP action or follow up.


Holly Chambers

Elisha Stebbing 

Katherine Rupp

Sarah Eames

Hayley Seymour

We provide daily secretarial support to our clinical and administrative team members. We also co-ordinate our vasectomy service. We are here to help if you have any problems regarding your E-Referrals or if you have any questions regarding a referral that has been made for you. You can contact us by phone on 01305 782226, option 2. Whenever we cannot take your call immediately, we will endeavour to get back to you at our earliest convenience to answer any queries.


Sophie Klust

Sophie provides administrative support to the Management Team, including accounts and premises work and Sophie also forms part of the secretarial and workflow teams. 


Teresa Cuff

Teresa is our Long Term Conditions Administrator, she also works with our Practice Champions and the Locality Pharmacist.


Bev Watling

Bev summarises all incoming patient records.


Helen Nash

Clare Newell

Vicky Miller

Alisha Gazzini

Rachael Mcnair

Millie Thomas

Lauren Clare

Our receptionists are here to help you.  They will signpost you to the correct physician or administration team and answer any queries you may have. 

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