OPEN DAY 23rd MARCH
The transfer of Abbotsbury Road and Chickerell Surgery patients is happening on the 20th March so on Saturday 23rd March we will be holding an open day at both Wyke Regis and Lanehouse Surgery Sites from 9-12pm. The event is open to all patients, but the main aim is for our new patients to come and meet our friendly team. We are inviting new patients to bring a copy of their transfer letter and two forms of ID- one being photographic.
Our reception staff have recently been trained to ask basic question to determine who the best clinician is to see when dealing with requests for appointments. So, from April 2019 receptionists will begin Signposting for urgent and routine appointment requests.
We are currently going through the process of recruiting Practice Champions, patients and members of the local community who will voluntarily give their time to work alongside the staff team in a variety of different ways. This can include helping people with the non-clinical side of living with a long-term condition, helping isolated and lonely people living in the community, helping to run coffee mornings, helping the practice with flu clinics, helping people find out what help they can access in the local community and help the access services that they can use. These are just a few of the areas that Champions may be able to help and we look forward to giving more information as our programme develops.
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